South Africa has a higher rate of violent crime such as murders, rapes and assaults compared with most countries around the world. Domestic violence is considered a common practice in South Africa, although accurate statistics are hard to come by because domestic violence is rarely reported. Every minute, 43 crimes are committed in South Africa and most South Africans live in fear of becoming a victim of crime.
In the 1st 48 hours after a crime has been perpetrated, a victim often feels vulnerable and helpless. It is sometimes difficult to know what to do and where help and assistance can be accessed. Furthermore, traditional products and services such as insurance, don’t provide the support that is immediately required by a victim.
My Personal Lifeline is South Africa’s only First Aid Kit for Crime. It not only takes care of the victim of a crime during the first 48 hours after a crime has been committed, but provides support thereafter to allow the victim to take back control of their lives.
In the event an individual becomes the victim of a crime, My Personal Lifeline provides the victim with access to a mobile phone, cash, hotel accommodation and private investigators, amongst other benefits. Victims of domestic violence will be assisted with a personal exit strategy, should they so choose. Trauma and assault victims are provided with a 24 hour helpline and contact to counsellors in their area. Victims of rape have access to confidential testing and treatment within the critical 72-hour post assault window period, as well as ongoing assistance. Where medical assistance is needed, it is provided immediately. In addition, where required, legal assistance is also provided.
Based on the actual loss suffered due to crimes such as hijacking, home invasion or mugging.
Aimed at getting the victim to a place of safety away from the perpetrator.
Including emergency assistance and help thereafter.
Related to the crime.
Download the My Personal Lifeline app. Save the Emergency Number.
Contact our 24-Hour Helpline by phone or the mobile app. Our trained advisors will work with you to determine which benefits are applicable.
The My Personal Lifeline crime box includes relevent documents and tools to get you through this difficult time.
The My Personal Lifeline Crime Box contains documents, tools and products you may need to get your life back in order. The documents include applications for new ID documentation and a driver's license. Tools and products are dependent on the nature of the crime experienced and may include a cell phone, a preloaded bank card, a voucher for a hotel and/or a car.
We’re here to help and answer any question you might have. We look forward to hearing from you 🙂
3rd Floor, 288 Kent Avenue, Ferndale, Randburg
010 005 3333